0 Comments Resite Online will be at the 2012 National Apartment Association Capitol Conference, March 11 – March 14 held at The Omni Shoreham Hotel in our nations capitol, Washington DC.
Hear from the Experts About Why We’ve Saved You a Seat at the 2012 NAA Capitol Conference!
Learn more about the conference by visiting NAA’s website.
Can’t attend? Don’t worry, you can follow along with the official Capitol Conference hashtag! #CapCon
Resite Online (www.resiteonline.com) is a growing Norfolk-based developer of web sites, online lease applications, and resident hubs serving 600 apartment community customers nationwide. We are a fast-moving, dynamic team serving a growing industry in product categories that multiple sources say are increasing their share of dollars spent by our customer base.
Required Skills:
General Requirements:
Experience and Education:
Two years design experience; one year development experience. College degree or equivalent work experience required.
General:
Resite Online offers competitive benefits and PTO. You will work in a team-oriented startup environment. You will have the chance to both learn a lot and contribute a lot.
To Apply:
Email only please: peter.ill at resiteonline.com
Resite Online (www.resiteonline.com) is a growing Norfolk-based developer of web sites, online lease applications, and resident hubs serving 600 apartment community customers nationwide. We are a fast-moving, dynamic team serving a growing industry in product categories that multiple sources say are increasing their share of dollars spent by our customer base. The Software Engineer position will join our small engineering team and be responsible for everything from new development and design of significant functionality, to bug fixes, and new or unique customer needs and/or requests.
Required Skills:
General Requirements:
Experience:
Minimum 2 years experience
General:
Resite Online offers competitive benefits and PTO. You will work in a team-oriented startup environment. You will have the chance to both learn a lot and contribute a lot.
To Apply:
Email only please: peter.ill at resiteonline.com
Since 2001, Resite Online’s ResidentHub has led the way in online resident services for multifamily owners. ResidentHub pioneered the resident portal, helping apartment residents to pay rent online, submit maintenance requests and stay current on community events.
Today, we are excited to share that ResidentHub has been updated! The new ResidentHub features a new page layout and feature upgrades that meet today’s apartment resident ‘s needs for web-based customer service, including mobile compatibility.
Heading into 2012, our multifamily customers have different needs. Renters are on the go more than ever and need more options for communication, online payments and area connections. Here are a few highlights:
Mobile Enabled: Residents can now pay on the go from any mobile platform. iPhone, Android and other smart phone users can now access their accounts and pay from any location. A ResidentHub login can be added to your mobile website page at no additional cost.
Improved Email Capability & Updated Online Newsletter: Ability to email all residents for whom you have collected email addresses. The newsletter postings are now more visible on the homepage and make it easier to communicate.
New Local Coupons Section: Highlight local deals and area partners to your residents online.
New User Interface for Residents & Reorganized Homepage: When residents login to your ResidentHub, the entire experience has been upgraded, including an updated menu and homepage layout. The main page has changed to provide more visibility to many services and content.
Same Industry-Leading Rent Payments and Maintenance Requests: Still the best rent payment capabilities, including multiple processing partners and software integrations with RealPage, Yardi, AMSI, and MRI.
Additionally, we have a new Facebook App so residents are able to log in to ResidentHub directly from apartment community Facebook pages. These changes are available immediately, and the new platform will also lead to additional features in 2012.
For current customers, this is a free update. We have begun updating customers this month, and all communities will be updated by the end of January. This does not require any new data or changes to the payment processing module. It is simply a change in the product architecture and is a new user interface for the residents. We will notify each client at least a week before they will be updated with details and the opportunity to address and questions.
New customers and new communities began rolling out this new ResidentHub this fall, and all new communities will continue to launch on the new platform.
Resite Online home office will be closing early in observance of Thanksgiving on Wednesday, November 23rd and will return to normal business hours Monday, November 28th.
However, we will be monitoring emails and phone calls and urgent matters will be responded to.
Have a happy and safe Thanksgiving!
Resite Online customers: when you go to your CommunityWare login in today, you may see something has changed once you have logged in. We have replaced the ‘Current Statistics’ box that has long been a fixture of CommunityWare with two updated features.
Action Items
The first box contains any pending Guestcards, Lease Applications, Rent Payments, Service Requests, and/or any Residents with Expiring Leases (based on your product subscription). These are the activities that are new and require attention. This will be similar to the old page layout, but in a new place.
“Track Your Results”
We are excited to introduce a brand new reporting applet below your Action Items. Here you will see a snapshot of all the activity that have taken place during the current month and also the previous monthly total of Leads, Lease Applications,and ResidentHub usage (again, based on your product subscriptions).
Why the change? We know performance matters, and we now provide each community with a quick snapshot of recent activity to measure your success in lead generation, leasing, and resident transactions.
Track Your Results in Communityware
From MobileMarketingWatch.com:
“The reality is that mobile is no longer about the phone, it is about being connected”.
Mobile internet is rapidly changing the way businesses need to look at their marketing plans. With the ascent of Google’s Android platform and the continuing growth of both the iPhone and iPad, many consumers are on the move when they are looking for apartments and using apartment services like online rent payment and maintenance requests.
This recent article from MobileMarketingWatch.com hits on some important reasons to adapt to the growing need for a mobile strategy.
We can’t wait to see you in Indianapolis!
Resite Online will be at the Indiana Apartment Association’s 2011 Midwest Multifamily Exposition & Education Conference October 5th and 6th. Please make sure to stop by booth #213 to meet Ann and David, and find out how our websites work hard, so you can rest easy.
We are proud grand prize sponsors of the Share & Win Contest. Contestants will share their experiences at the conference through social networks and have a chance to win a $5 Starbucks card, a $100 gift card, or the grand prize an iPad 2 (Wi-Fi, 16GB, Black).
You can follow along with the conference on Twitter with hash tag #IAAConvention.
Attending? Join our event on Facebook:
Ten years old! Ten years young!
In 2001 the original founders of Resite started with what was at the time a very novel idea: that residents would want to pay their rent online. So we built the industry’s first ResidentHub to allow residents to pay online, submit maintenance requests, and stay current on community events. Through the years we have added email capability, resident communication, lead management, resident rewards, and more. In total ResidentHubs have processed over $1.3 billion in rent payments from more than 860,000 residents saving multifamily operators bundles of money and time. It is the original resident portal. It is the most fully-featured resident hub. It is still the best ResidentHub.
Out of our original work on ResidentHubs came calls from our customers for more – “Help us with websites; help us with online leasing; we want to market ourselves better on the Internet.” So we developed LeasingPath, the most flexible online leasing application in the industry today. It conforms to your processes and your application and converts those electronic inquiries into leases. And we built thousands of the hardest working and best looking corporate and property websites out there. They highlight your strengths. They draw search engine traffic to you. They drive you leads. They get prospects to visit you in person.
Globally, to simplify working with your systems already in place, we further integrated with RealPage, Yardi, MRI, AMSI, payment processors, VaultWare, Blue Moon, utilities, and multiple credit screeners. Perhaps most telling, we count some of the proudest names in the industry as customers: Barrett & Stokely, Flaherty and Collins, McCann, Michael Stevens, NTS, Preiss, Venterra, Zaremba, and many more.
Along the way we were acquired by the big company, merged with one of its offspring, swallowed by one of its divisions, and finally (thankfully) spit back out on our own. So here we are back to our entrepreneurial selves.
What does that mean looking forward? We have solid financial backing. We are a team with over 100 years of combined multifamily and Internet applications experience. Our servers are hosted in a world class facility on top equipment. We have just completed a redesign and upgrade of ResidentHub enhancing its usability and fully adapting it for mobile, which we will roll out to current customers in the fourth quarter. We are finishing up a new website tool that is faster, smarter, and more flexible – which means easier for you to use, more features, more leads, and more closed prospects. And we have begun work on new web enhancement tools that will help you stand out more and lower your cost per lead.
Even more, we have reorganized and rededicated ourselves to providing the very best customer service anywhere. We have revamped our internal processes, welcomed original founder Greg Starr back onto the team, sharpened our current integrations while beginning work on new ones, and dramatically expanded our training to help properties get more out of our tools.
Internet marketing and tools can be complicated. We get that – and we understand that our role is to sort through it for you. We are dedicated to being your Internet partner, helping you make the most of a growing marketing and communications channel.
The first ten years seem to have flown by. We look forward to working together over the next ten.
Peter Ill
President and Owner
Tags: apartment websites, Mobile, mobile websites, Online Leasing, online rent payment, resident communication, resident portal, ResidentHub, Resite Online, search engine marketing, search engine optimization, Web Design, websites
Company News, Mobile, Online Leasing, Resident Hub, Search Strategies, Uncategorized, Web Design
Over the next few days we are updating our website at www.resiteonline.com, and the location of our CommunityWare client admin will be moving, too. The login will now be located on its own page rather than on the homepage, but it can be found easily by selecting ‘CommuntyWare Login’ in the upper right corner of our website and also in the bottom left corner of the page.
If you encounter any questions in logging in, just call us during business hours at 1.888.289.2016. We are happy to help.
