Action Items
The first box contains any pending Guestcards, Lease Applications, Rent Payments, Service Requests, and/or any Residents with Expiring Leases (based on your product subscription).  These are the activities that are new and require attention.  This will be similar to the old page layout, but in a new place.

“Track Your Results”
We are excited to introduce a brand new reporting applet below your Action Items. Here you will see a snapshot of all the activity that have taken place during the current month and also the previous monthly total of Leads, Lease Applications,and ResidentHub usage (again, based on your product subscriptions).

Why the change? We know performance matters, and we now provide each community with a quick snapshot of recent activity to measure your success in lead generation, leasing, and resident transactions.

Track Your Results in Communityware

In 2001 the original founders of Resite started with what was at the time a very novel idea: that residents would want to pay their rent online. So we built the industry’s first ResidentHub to allow residents to pay online, submit maintenance requests, and stay current on community events.  Through the years we have added email capability, resident communication, lead management, resident rewards, and more.  In total ResidentHubs have processed over $1.3 billion in rent payments from more than 860,000 residents saving multifamily operators bundles of money and time. It is the original resident portal.  It is the most fully-featured resident hub.  It is still the best ResidentHub.

Out of our original work on ResidentHubs came calls from our customers for more – “Help us with websites; help us with online leasing; we want to market ourselves better on the Internet.”  So we developed LeasingPath, the most flexible online leasing application in the industry today.  It conforms to your processes and your application and converts those electronic inquiries into leases.  And we built thousands of the hardest working and best looking corporate and property websites out there.  They highlight your strengths.  They draw search engine traffic to you.  They drive you leads. They get prospects to visit you in person.

Globally, to simplify working with your systems already in place, we further integrated with RealPage, Yardi, MRI, AMSI, payment processors, VaultWare, Blue Moon, utilities, and multiple credit screeners.  Perhaps most telling, we count some of the proudest names in the industry as customers: Barrett & Stokely, Flaherty and Collins, McCann, Michael Stevens, NTS, Preiss, Venterra, Zaremba, and many more.

Along the way we were acquired by the big company, merged with one of its offspring, swallowed by one of its divisions, and finally (thankfully) spit back out on our own.  So here we are back to our entrepreneurial selves.

What does that mean looking forward?  We have solid financial backing.  We are a team with over 100 years of combined multifamily and Internet applications experience.  Our servers are hosted in a world class facility on top equipment.  We have just completed a redesign and upgrade of ResidentHub enhancing its usability and fully adapting it for mobile, which we will roll out to current customers in the fourth quarter.  We are finishing up a new website tool that is faster, smarter, and more flexible – which means easier for you to use, more features, more leads, and more closed prospects.  And we have begun work on new web enhancement tools that will help you stand out more and lower your cost per lead.

Even more, we have reorganized and rededicated ourselves to providing the very best customer service anywhere.  We have revamped our internal processes, welcomed original founder Greg Starr back onto the team, sharpened our current integrations while beginning work on new ones, and dramatically expanded our training to help properties get more out of our tools.

Internet marketing and tools can be complicated.  We get that – and we understand that our role is to sort through it for you.  We are dedicated to being your Internet partner, helping you make the most of a growing marketing and communications channel.

The first ten years seem to have flown by.  We look forward to working together over the next ten.

Peter Ill
President and Owner

We can’t wait to see you in New Orleans!

Resite Online will be at 2010 National Apartment Association Education Conference & Exposition, June 24^th and 25^th. Please make sure to stop by booth #1012 to meet our team and find out how our websites work hard, so you can rest easy.

Our new Mobile Leasing product includes 3 distinct functionalities all tied into one!  Custom mobile community websites with LeasingPath^SM guest-card integration, SMS messaging from desktop website, and keyword/short code SMS messaging and advertising tools that can be used for marketing and 2-way communication between prospective residents and your apartment community.

Our lead driving MarketingWebsites^SM are designed with usability and browser compatibility in mind. Using our new Resite Online Design Showroom, you get the customized look you want and the design excellence you count on Resite to provide, with a simplified implementation process.

Our ResidentHub^SM resident portal has unparalleled flexible online rent payment solutions, maintenance requests, utility connections, renters insurance sign-up, and full-scope resident communication and tracking tools, all seamlessly integrated with your favorite property management software solutions.

Our Search Engine Strategies packages provide you the ultimate in Internet marketing through pay-per-click advertising, social media optimization, local search marketing, and search engine optimization.

Win a FREE Desktop and Mobile Apartment Community Website!

Visit our booth #1012 and compete in our version of NBC’s popular new television show Minute To Win It’s game “Movin on Up”.

One grand prize winner will receive a FREE desktop and mobile apartment community website* for a year!!! An over $3000 value!!!! Runner-up, winners will receive a Resite Online Executive Package that includes a travel coffee mug, hard cover notebook, flash drive, and pen. Follow @resiteonline on Twitter to find out about the winners.

*Some design restrictions apply.

Resite Online's Demo Apartment Community Mobile Website

Resite Online’s Mobile Leasing product includes 3 distinct pieces that can be used for marketing and 2-way communication between prospective residents and your apartment community.

Mobile Community Website
Resite’s mobile websites work seamlessly with your apartment community’s existing website. Mobile users are automatically redirected to the mobile version of your website, while regular desktop users are directed to the full version of your website. Resite’s mobile websites are compatible with all major mobile platforms, and have been designed with the mobile user in mind. Mobile website features include:

• Photo Gallery
• Floor Plan listing with images and pricing
• Community Features
• Text Directions
• Click to call
• Text to Friend
• Mobile Guestcard (integrated with Resite’s LeasingPath^SM product)

SMS Messaging from Desktop Website
Resite provides desktop website users with the ability to have property information and directions texted directly to their cell phone via 2 ways:

• Send-to-Phone enables users to enter their cell number on an apartment community’s website and be sent the property’s contact information, short description and mobile site url, in addition to a prompt to request further information like a PDF flyer or directions. All of this information is texted to the user’s cell phone regardless of whether or not their cell phone is WAP capable. That user’s cell number is then captured as a lead.
• Directions-to-Phone enables users to enter their phone number and starting address on an apartment community’s website and be texted step-by-step directions to the property. The user’s cell number is then captured as a lead.

Keyword/Short Code SMS Messaging
Resite’s keyword / short code SMS messaging is similar to Send-to-Phone but can be used on any existing media or advertisement like a banner sign or print ad. The prospective resident sees the ad and is prompted to text a Keyword to a Short Code. They then receive the same text message as the user’s who choose to Send-to-Phone from a desktop website, and their cell number is captured as a lead.

Try Our Demo: Text RESITE to 30364 and visit http://m.resiteonline.com.

Below is a sampling of the tools that we use in order to provide this valuable service.

1. As the sister company of For Rent Media Solutions, Resite Online has over 25-years web design and application development experience within the multi-family industry. This experience has proven to be invaluable to our current clients and has positioned us as more than just another web-design company. We are consultants and partners that work with our clients to enhance their business objectives, always striving to provide new ideas to help streamline operations while providing best-in-class service.
2. Resite Online’s engineering and web-development and application engineering team is in-house. We do not use out-sourced resources. “Made in America” This means your development team has intimate knowledge of your project and can quickly respond to issues related to your projects. Technology is an ever changing business and our developers will work closely and directly with you to ensure your needs are met. This dedication also gives us the unique position to advise our partners on new developments within the technology sector.
3. Resite Online has data and software integrations with AMSI, MRI, Yardi, PropertyView, RealPage, First Advantage Safe Rent, Resident Data, TransUnion, RentGrow, BlueMoon, eREI, VaultWare, Property Centric, Lead 2 Lease, Property Bridge, Rent Payment, ACH Direct, and ePremium Insurance. Resite Online takes pride in the maintenance of these integrations and will continue to work with the third-party software providers to ensure your integrations are fully functioning regardless of their product upgrades and new releases.
4. We understand the unique and changing needs of the industry. As part of our commitment to expanding our industry’s technological advancement, we are active members of NMHC, NAA and over twenty local associations. Our commitment and participation within these associations allows us to influence and participate in the development of new advances while gaining insight into trends, needs and challenges. Additionally, we participate on the MITS (Multi-Family Information Technology Standards) committee and are committed to enhancing the development of coding and integration standards within the industry.
5. As the sister company of For Rent Media Solutions, we are able to extend deep discounts and advanced product offerings such as Community Theater Videos, High Resolution Photography, Texting and Mobile Marketing Solutions, Email Marketing Blasts, and much more.
6. Our full suite of product offerings extends beyond web design and enhances our clients’ online reputation thru the use of the following tools:
   • ResidentHub – resident portal with flexible online rent payment solutions, maintenance requests, utility connection, renters insurance sign-up, property management software integrations, and more.
   • LeasingPath – online guestcards, lease applications with online payment of application fees and deposits, credit screening and BlueMoon integration.
   • MarketingWebsites – custom and template website designs for apartment communities and management companies with built-in content management system, mobile websites, and text solutions.
   • Search Engine Strategies – pay-per-click (PPC), social media optimization (SMO), search engine optimization (SEO), and local search engine marketing.
7. Lastly, we consider our partners as instrumental to the design and operation of our business. We are committed to maintain an open and flexible partnership to consistently meet your businesses changing needs. We honor that commitment today and look forward to being your partners in the future.

Resite Online is very different from property management software providers in that we focus strictly on systems that directly power interaction between property management organizations and renters. We are different from Internet listing services (ILSs) in that we provide systems that continue the interaction throughout the entire lease cycle with variable consumer entry points. We are different from advertising agencies and design firms in that we create web-based transaction environments rather than online brochures. We are different from traditional technology consultants in that we have proven technology platforms focused on the multifamily industry and a talented, artistic creative team. Graphical user interface and workflow management are our specialties. The merger of aesthetic design and powerful, scalable, technology is at the core of our mission.

Our business mission and our product development philosophy are supported through a solid understanding of the challenges property management organizations face in adopting new technologies and business processes. Our product development philosophy is driven by two primary goals.

1. We must meet the demands for easy use expected by renters and required by property management.
2. We must deliver robust, flexible applications that will deliver operating efficiencies, performance improvement and sustainability for our partners.

The marriage of these two goals creates products that are easy to use and highly effective.

We also recognize that applications alone do not deliver value. They must be coupled with effective roll out and implementation planning, effective training and quality ongoing support to ensure that the partner’s users are effective in adopting the new business tools. The delivery of these support services ensures that the property management company receives the return on investment they anticipated in committing to changing their business processes and strategies through these applications.

Resite Online, a privately founded software development company solely focused on the multi-family industry, has been in business since 2001, and has helped many diverse organizations leverage Internet based applications in preparation for the changes taking place in the current and future renter expectations and new-media technologies necessary for apartment professionals to maintain their competitive advantage.

Contact Resite Online today at 1.866.3.RESITE or email info@resiteonline.com to become a partner with us.

Contact:

Ann Padgett

Creative Director

Office: (757) 351-8036

Fax: (812) 245-6719

Ann.Padgett@resiteonline.com

Resite Online announces expansion of SMS and mobile website applications for the multi-family industry

NORFOLK, VA (April 28, 2010) – Resite Online, a division of Dominion Enterprises and the nation’s premier provider of award-winning websites and resident-retaining portals, has announced the expansion of its mobile communication and website services. Resite’s comprehensive suite of custom mobile websites and leasing and retention tools enables apartment communities to take advantage of the mobile industry’s growth trend.

Resite Online’s mobile applications allow community staff and marketing teams to communicate specials, events, community emergencies and more. Resite’s mobile websites and SMS messaging services act as a mobilized leasing tool, easily capturing prospect information and enabling leasing teams to respond via text or email. The expanded system feeds data from the community’s traditional website to ensure the mobile information is always up-to-date without redundant effort. Resite’s mobile applications encompass a wide variety of marketing and retention tools including: customized mobile websites; send-to-friend; click-to-call; short-code; keyword texting; text-to-residents; text-to-email; directions-to-phone; comprehensive reporting and more!

Globally, mobile data traffic will double every year through 2012, increasing 66 times between 2008 and 2013, according to Cisco. According to a new forecast by Gartner, mobile phones will overtake PC’s as the most common Web access devices worldwide by 2013.

“Our mobile application was designed with the ultimate goals of communication and leasing in mind,” said Laura Trussell, General Manager of Resite Online. “Assisting our clients and partners with tools that increase leases and provide better ways to communicate with prospects and residents is a vital service we are proud to offer.”

About Resite Online^TM

Resite Online, headquartered in Norfolk, Va., was founded in October 2001 and is the sister company to For Rent Media Solutions^TM, a division of Dominion Enterprises. Capitalizing on the 20+ years of For Rent’s multifamily expertise, Resite provides award-winning, lead-driving websites, search engine optimization, social media and pay-per-click consulting, customizable mobile and SMS applications, ResidentHub payment and maintenance service portals, online leasing and lead tracking capabilities.  For more information on Resite Online, visit www.resiteonline.com.

About Dominion Enterprises

Dominion Enterprises is a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. The company’s businesses provide a comprehensive suite of technology-based marketing solutions including Internet advertising, lead generation, CRM, Web site design and hosting, and data management services. The company has more than 40 market-leading Web sites reaching more than 17.6 million unique visitors monthly, and more than 280 magazines with a weekly circulation of 2.4 million. Headquartered in Norfolk, Va., the company has 4,900 employees in more than 186 offices nationwide. For more information, visit www.dominionenterprises.com.

###

Resite Online’s focus, and our business mission, is to build, deliver and support web-based applications that enable property management organizations to effectively meet the demands of the new renter. These renter demands must be met in a way that effectively allows the property management company to operate in the electronic, Internet based environment these renters and residents will use to transact and receive services.

These services are delivered primarily through four web-based platforms:
•    MarketingWebsites – custom and template website designs for apartment communities and management companies with built-in content management system, mobile websites, and text solutions.
•    LeasingPath – online guestcards, lease applications with online payment of application fees and deposits, credit screening and BlueMoon integration.
•    ResidentHub – resident portal with flexible online rent payment solutions, maintenance requests, utility connection, renters insurance sign-up, property management software integrations, and more.
•    Search Engine Strategies – pay-per-click (PPC), social media optimization (SMO), search engine optimization (SEO), and local search engine marketing.

Resite understands your business, and we can assist in improving the processes that support new customer acquisition and resident services. The following help to maximize the value of your web customer service program:

Mature Applications
Resite is exclusively focused on building, delivering, and supporting customer service applications. With dedicated resources and fully tested technology, customers benefit from our commitment to delivering superior solutions for our customers.

Flexibility & Customization
Each application works for your business and meets your business rules. Resite understands your business and can help improve processes related to customer transactions and communication.

Intuitive User Experience
Ease of use is important for consumer-driven web applications to achieve high adoption rates. Intuitive user interfaces for both customers and employees add additional value.

Extensive Network of Partners
Technology offers powerful new opportunities to improve processes and create new efficiencies. Resite actively works with a wide ranging network of multifamily and content partners.

Integration Capabilities
Resite’s diverse experience with third party integration offers successful data exchange with property management software, resident screening, payment processors, leasing software solutions, ancillary services, and custom integrations.

Account Management & Support
Each Resite customer receives dedicated resources to increase the value of the solutions and drive adoption rates with employees and customers.

Email info@resiteonline.com or call 1-866-3-RESITE for more information today.