Category: Resident Hub

2010 NAA Education Conference & Expo

Square Banner 2010 NAA Education Conference & ExpoWe can’t wait to see you in New Orleans!

Resite Online will be at 2010 National Apartment Association Education Conference & Exposition, June 24th and 25th. Please make sure to stop by booth #1012 to meet our team and find out how our websites work hard, so you can rest easy.

Our new Mobile Leasing product includes 3 distinct functionalities all tied into one!  Custom mobile community websites with LeasingPathSM guest-card integration, SMS messaging from desktop website, and keyword/short code SMS messaging and advertising tools that can be used for marketing and 2-way communication between prospective residents and your apartment community.

Our lead driving MarketingWebsitesSM are designed with usability and browser compatibility in mind. Using our new Resite Online Design Showroom, you get the customized look you want and the design excellence you count on Resite to provide, with a simplified implementation process.

Our ResidentHubSM resident portal has unparalleled flexible online rent payment solutions, maintenance requests, utility connections, renters insurance sign-up, and full-scope resident communication and tracking tools, all seamlessly integrated with your favorite property management software solutions.

Our Search Engine Strategies packages provide you the ultimate in Internet marketing through pay-per-click advertising, social media optimization, local search marketing, and search engine optimization.

Win a FREE Desktop and Mobile Apartment Community Website!

Visit our booth #1012 and compete in our version of NBC’s popular new television show Minute To Win It’s game “Movin on Up”.

One grand prize winner will receive a FREE desktop and mobile apartment community website* for a year!!! An over $3000 value!!!! Runner-up, winners will receive a Resite Online Executive Package that includes a travel coffee mug, hard cover notebook, flash drive, and pen. Follow @resiteonline on Twitter to find out about the winners.

*Some design restrictions apply.

frontFinal 2010 NAA Education Conference & Expo

Resite Online’s Service Level Agreement

iStock 000002893689Small1 150x150 Resite Onlines Service Level AgreementAt Resite Online, we understand how important your technical services are to your business success. As part of the Dominion Enterprise family, we are able to offer advanced hardware, software and system infrastructure unparalleled in the industry. Our fully redundant corporate data center in Norfolk, Virginia and an equally redundant fail-over site in Ashburn, Virginia power more than 75 consumer web portals such as EmploymentGuide.com, ForRent.com, Homes.com, etc., as well as, hosting Resite Online’s dedicated server and network infrastructure. By combining the best network, back-end systems and applications to power your website, we are able to guarantee that your customers and employees will be able to access your site 99.75% during any given thirty-day continuous period.

Below is a sampling of the tools that we use in order to provide this valuable service.

The tools that we use… The benefit to you is…
Multiple fiber-optic connections to the Internet backbone (OC-12 and GigE circuits running over OC-12 and OC-48 fiber) Websites that load quickly for your prospects, residents and staff.
Redundant network systems Your site will be available regardless of most network problems or circuit failures.
Industry leading routing and switching hardware (Cisco and F5 Networks) Data flows quickly between the users of your website and your data.
Top of the line servers (HP Intel and AMD servers / Linux OS) Your data is safe, stable and can be accessed reliably.
Multi-layer physical security and comprehensive network security Your trusted information is safe from physical and virtual compromise.
Constant power for our systems (Liebert battery backup and 4 x 600 kilowatt generators 3 days fuel) Even in times of power outages at our server sites, your website will remain up and running.
Multi-stage fire suppression systems Your data is secure and protected.
On-site and off-site data backup systems Your data is backed up daily to ensure full recovery in the event of a disaster.
Enterprise level disaster recovery center In the case of a disaster, our systems are able to continue running without degradation in the service we provide to you.

Benefits to a Partnership with Resite Online

bigdeal 300x199 Benefits to a Partnership with Resite OnlineThere are several exclusive benefits to a partnership with us:

  1. As the sister company of For Rent Media Solutions, Resite Online has over 25-years web design and application development experience within the multi-family industry. This experience has proven to be invaluable to our current clients and has positioned us as more than just another web-design company. We are consultants and partners that work with our clients to enhance their business objectives, always striving to provide new ideas to help streamline operations while providing best-in-class service.
  2. Resite Online’s engineering and web-development and application engineering team is in-house. We do not use out-sourced resources. “Made in America” This means your development team has intimate knowledge of your project and can quickly respond to issues related to your projects. Technology is an ever changing business and our developers will work closely and directly with you to ensure your needs are met. This dedication also gives us the unique position to advise our partners on new developments within the technology sector.
  3. Resite Online has data and software integrations with AMSI, MRI, Yardi, PropertyView, RealPage, First Advantage Safe Rent, Resident Data, TransUnion, RentGrow, BlueMoon, eREI, VaultWare, Property Centric, Lead 2 Lease, Property Bridge, Rent Payment, ACH Direct, and ePremium Insurance. Resite Online takes pride in the maintenance of these integrations and will continue to work with the third-party software providers to ensure your integrations are fully functioning regardless of their product upgrades and new releases.
  4. We understand the unique and changing needs of the industry. As part of our commitment to expanding our industry’s technological advancement, we are active members of NMHC, NAA and over twenty local associations. Our commitment and participation within these associations allows us to influence and participate in the development of new advances while gaining insight into trends, needs and challenges. Additionally, we participate on the MITS (Multi-Family Information Technology Standards) committee and are committed to enhancing the development of coding and integration standards within the industry.
  5. As the sister company of For Rent Media Solutions, we are able to extend deep discounts and advanced product offerings such as Community Theater Videos, High Resolution Photography, Texting and Mobile Marketing Solutions, Email Marketing Blasts, and much more.
  6. Our full suite of product offerings extends beyond web design and enhances our clients’ online reputation thru the use of the following tools:
    • ResidentHub – resident portal with flexible online rent payment solutions, maintenance requests, utility connection, renters insurance sign-up, property management software integrations, and more.
    • LeasingPath – online guestcards, lease applications with online payment of application fees and deposits, credit screening and BlueMoon integration.
    • MarketingWebsites – custom and template website designs for apartment communities and management companies with built-in content management system, mobile websites, and text solutions.
    • Search Engine Strategies – pay-per-click (PPC), social media optimization (SMO), search engine optimization (SEO), and local search engine marketing.
  7. Lastly, we consider our partners as instrumental to the design and operation of our business. We are committed to maintain an open and flexible partnership to consistently meet your businesses changing needs. We honor that commitment today and look forward to being your partners in the future.

Resite Online’s Mission

logo Resite Onlines MissionResite Online’s focus, and our business mission, is to build, deliver and support web-based applications  (Marketing Websites, ResidentHub portals, LeasingPath guestcards and lease applications) that enable the property management organizations to effectively meet the demands of the new renter. These renter demands must be met in a way that effectively allows the property management company to operate in the electronic, Internet based environment these renters and residents will use to transact and receive services.

Resite Online is very different from property management software providers in that we focus strictly on systems that directly power interaction between property management organizations and renters. We are different from Internet listing services (ILSs) in that we provide systems that continue the interaction throughout the entire lease cycle with variable consumer entry points. We are different from advertising agencies and design firms in that we create web-based transaction environments rather than online brochures. We are different from traditional technology consultants in that we have proven technology platforms focused on the multifamily industry and a talented, artistic creative team. Graphical user interface and workflow management are our specialties. The merger of aesthetic design and powerful, scalable, technology is at the core of our mission.

Our business mission and our product development philosophy are supported through a solid understanding of the challenges property management organizations face in adopting new technologies and business processes. Our product development philosophy is driven by two primary goals.

  1. We must meet the demands for easy use expected by renters and required by property management.
  2. We must deliver robust, flexible applications that will deliver operating efficiencies, performance improvement and sustainability for our partners.

The marriage of these two goals creates products that are easy to use and highly effective.

We also recognize that applications alone do not deliver value. They must be coupled with effective roll out and implementation planning, effective training and quality ongoing support to ensure that the partner’s users are effective in adopting the new business tools. The delivery of these support services ensures that the property management company receives the return on investment they anticipated in committing to changing their business processes and strategies through these applications.

Resite Online, a privately founded software development company solely focused on the multi-family industry, has been in business since 2001, and has helped many diverse organizations leverage Internet based applications in preparation for the changes taking place in the current and future renter expectations and new-media technologies necessary for apartment professionals to maintain their competitive advantage.

Contact Resite Online today at 1.866.3.RESITE or email info@resiteonline.com to become a partner with us.

Our Websites Work Hard, So You Can Rest Easy

There is a paradigm shift taking place in the apartment industry, driven by the convergence of Internet based technologies and the changing expectations of renters and residents about the role of the Internet in their day to day lives. This shift in renter and resident expectations is having a direct impact on the processes and tools apartment owners and managers will need to use to acquire, activate and service current and future apartment residents.

Resite Online’s focus, and our business mission, is to build, deliver and support web-based applications that enable property management organizations to effectively meet the demands of the new renter. These renter demands must be met in a way that effectively allows the property management company to operate in the electronic, Internet based environment these renters and residents will use to transact and receive services.

These services are delivered primarily through four web-based platforms:
•    MarketingWebsites – custom and template website designs for apartment communities and management companies with built-in content management system, mobile websites, and text solutions.
•    LeasingPath – online guestcards, lease applications with online payment of application fees and deposits, credit screening and BlueMoon integration.
•    ResidentHub – resident portal with flexible online rent payment solutions, maintenance requests, utility connection, renters insurance sign-up, property management software integrations, and more.
•    Search Engine Strategies – pay-per-click (PPC), social media optimization (SMO), search engine optimization (SEO), and local search engine marketing.

Resite understands your business, and we can assist in improving the processes that support new customer acquisition and resident services. The following help to maximize the value of your web customer service program:

Mature Applications
Resite is exclusively focused on building, delivering, and supporting customer service applications. With dedicated resources and fully tested technology, customers benefit from our commitment to delivering superior solutions for our customers.

Flexibility & Customization
Each application works for your business and meets your business rules. Resite understands your business and can help improve processes related to customer transactions and communication.

Intuitive User Experience
Ease of use is important for consumer-driven web applications to achieve high adoption rates. Intuitive user interfaces for both customers and employees add additional value.

Extensive Network of Partners
Technology offers powerful new opportunities to improve processes and create new efficiencies. Resite actively works with a wide ranging network of multifamily and content partners.

Integration Capabilities
Resite’s diverse experience with third party integration offers successful data exchange with property management software, resident screening, payment processors, leasing software solutions, ancillary services, and custom integrations.

Account Management & Support
Each Resite customer receives dedicated resources to increase the value of the solutions and drive adoption rates with employees and customers.

Email info@resiteonline.com or call 1-866-3-RESITE for more information today.

email blast blog Our Websites Work Hard, So You Can Rest Easy

Get Your Community Connected

Hey, Property Managers! Did you know your residents can communicate to each other and exchange ideas and information through our ResidentHub portal?

It’s called Community Connect, and it’s a small, convenient space designed to let your residents share basic information.

They can log into their ResidentHub and Select Community Information.

2njiwsg Get Your Community Connected

Then they need to click on the sidebar labeled “Community Connect”.

2v9oqbl Get Your Community Connected

Once in, your residents can view posts from other residents in their community, such as offers for ride-sharing or baby-sitting, or items for sale. They can also make posts of their own and contact each other by email to arrange exchanges.

2zppaah Get Your Community Connected

With Community Connect, your residents can get to know people in their own neighborhood, rely on each other for goods and services, and build a community to call home. Tell them about it today!