Ten years old! Ten years young!
In 2001 the original founders of Resite started with what was at the time a very novel idea: that residents would want to pay their rent online. So we built the industry’s first ResidentHub to allow residents to pay online, submit maintenance requests, and stay current on community events. Through the years we have added email capability, resident communication, lead management, resident rewards, and more. In total ResidentHubs have processed over $1.3 billion in rent payments from more than 860,000 residents saving multifamily operators bundles of money and time. It is the original resident portal. It is the most fully-featured resident hub. It is still the best ResidentHub.
Out of our original work on ResidentHubs came calls from our customers for more – “Help us with websites; help us with online leasing; we want to market ourselves better on the Internet.” So we developed LeasingPath, the most flexible online leasing application in the industry today. It conforms to your processes and your application and converts those electronic inquiries into leases. And we built thousands of the hardest working and best looking corporate and property websites out there. They highlight your strengths. They draw search engine traffic to you. They drive you leads. They get prospects to visit you in person.
Globally, to simplify working with your systems already in place, we further integrated with RealPage, Yardi, MRI, AMSI, payment processors, VaultWare, Blue Moon, utilities, and multiple credit screeners. Perhaps most telling, we count some of the proudest names in the industry as customers: Barrett & Stokely, Flaherty and Collins, McCann, Michael Stevens, NTS, Preiss, Venterra, Zaremba, and many more.
Along the way we were acquired by the big company, merged with one of its offspring, swallowed by one of its divisions, and finally (thankfully) spit back out on our own. So here we are back to our entrepreneurial selves.
What does that mean looking forward? We have solid financial backing. We are a team with over 100 years of combined multifamily and Internet applications experience. Our servers are hosted in a world class facility on top equipment. We have just completed a redesign and upgrade of ResidentHub enhancing its usability and fully adapting it for mobile, which we will roll out to current customers in the fourth quarter. We are finishing up a new website tool that is faster, smarter, and more flexible – which means easier for you to use, more features, more leads, and more closed prospects. And we have begun work on new web enhancement tools that will help you stand out more and lower your cost per lead.
Even more, we have reorganized and rededicated ourselves to providing the very best customer service anywhere. We have revamped our internal processes, welcomed original founder Greg Starr back onto the team, sharpened our current integrations while beginning work on new ones, and dramatically expanded our training to help properties get more out of our tools.
Internet marketing and tools can be complicated. We get that – and we understand that our role is to sort through it for you. We are dedicated to being your Internet partner, helping you make the most of a growing marketing and communications channel.
The first ten years seem to have flown by. We look forward to working together over the next ten.
President and Owner