Posts tagged: resident portal

2010 NAA Education Conference & Expo

Square Banner 2010 NAA Education Conference & ExpoWe can’t wait to see you in New Orleans!

Resite Online will be at 2010 National Apartment Association Education Conference & Exposition, June 24th and 25th. Please make sure to stop by booth #1012 to meet our team and find out how our websites work hard, so you can rest easy.

Our new Mobile Leasing product includes 3 distinct functionalities all tied into one!  Custom mobile community websites with LeasingPathSM guest-card integration, SMS messaging from desktop website, and keyword/short code SMS messaging and advertising tools that can be used for marketing and 2-way communication between prospective residents and your apartment community.

Our lead driving MarketingWebsitesSM are designed with usability and browser compatibility in mind. Using our new Resite Online Design Showroom, you get the customized look you want and the design excellence you count on Resite to provide, with a simplified implementation process.

Our ResidentHubSM resident portal has unparalleled flexible online rent payment solutions, maintenance requests, utility connections, renters insurance sign-up, and full-scope resident communication and tracking tools, all seamlessly integrated with your favorite property management software solutions.

Our Search Engine Strategies packages provide you the ultimate in Internet marketing through pay-per-click advertising, social media optimization, local search marketing, and search engine optimization.

Win a FREE Desktop and Mobile Apartment Community Website!

Visit our booth #1012 and compete in our version of NBC’s popular new television show Minute To Win It’s game “Movin on Up”.

One grand prize winner will receive a FREE desktop and mobile apartment community website* for a year!!! An over $3000 value!!!! Runner-up, winners will receive a Resite Online Executive Package that includes a travel coffee mug, hard cover notebook, flash drive, and pen. Follow @resiteonline on Twitter to find out about the winners.

*Some design restrictions apply.

frontFinal 2010 NAA Education Conference & Expo

Our Websites Work Hard, So You Can Rest Easy

There is a paradigm shift taking place in the apartment industry, driven by the convergence of Internet based technologies and the changing expectations of renters and residents about the role of the Internet in their day to day lives. This shift in renter and resident expectations is having a direct impact on the processes and tools apartment owners and managers will need to use to acquire, activate and service current and future apartment residents.

Resite Online’s focus, and our business mission, is to build, deliver and support web-based applications that enable property management organizations to effectively meet the demands of the new renter. These renter demands must be met in a way that effectively allows the property management company to operate in the electronic, Internet based environment these renters and residents will use to transact and receive services.

These services are delivered primarily through four web-based platforms:
•    MarketingWebsites – custom and template website designs for apartment communities and management companies with built-in content management system, mobile websites, and text solutions.
•    LeasingPath – online guestcards, lease applications with online payment of application fees and deposits, credit screening and BlueMoon integration.
•    ResidentHub – resident portal with flexible online rent payment solutions, maintenance requests, utility connection, renters insurance sign-up, property management software integrations, and more.
•    Search Engine Strategies – pay-per-click (PPC), social media optimization (SMO), search engine optimization (SEO), and local search engine marketing.

Resite understands your business, and we can assist in improving the processes that support new customer acquisition and resident services. The following help to maximize the value of your web customer service program:

Mature Applications
Resite is exclusively focused on building, delivering, and supporting customer service applications. With dedicated resources and fully tested technology, customers benefit from our commitment to delivering superior solutions for our customers.

Flexibility & Customization
Each application works for your business and meets your business rules. Resite understands your business and can help improve processes related to customer transactions and communication.

Intuitive User Experience
Ease of use is important for consumer-driven web applications to achieve high adoption rates. Intuitive user interfaces for both customers and employees add additional value.

Extensive Network of Partners
Technology offers powerful new opportunities to improve processes and create new efficiencies. Resite actively works with a wide ranging network of multifamily and content partners.

Integration Capabilities
Resite’s diverse experience with third party integration offers successful data exchange with property management software, resident screening, payment processors, leasing software solutions, ancillary services, and custom integrations.

Account Management & Support
Each Resite customer receives dedicated resources to increase the value of the solutions and drive adoption rates with employees and customers.

Email info@resiteonline.com or call 1-866-3-RESITE for more information today.

email blast blog Our Websites Work Hard, So You Can Rest Easy

Get Your Community Connected

Hey, Property Managers! Did you know your residents can communicate to each other and exchange ideas and information through our ResidentHub portal?

It’s called Community Connect, and it’s a small, convenient space designed to let your residents share basic information.

They can log into their ResidentHub and Select Community Information.

2njiwsg Get Your Community Connected

Then they need to click on the sidebar labeled “Community Connect”.

2v9oqbl Get Your Community Connected

Once in, your residents can view posts from other residents in their community, such as offers for ride-sharing or baby-sitting, or items for sale. They can also make posts of their own and contact each other by email to arrange exchanges.

2zppaah Get Your Community Connected

With Community Connect, your residents can get to know people in their own neighborhood, rely on each other for goods and services, and build a community to call home. Tell them about it today!

Resite Online, ePremium unite for quick and easy renters insurance enrollment

For Immediate Release

Contact:

Ann Padgett

Creative Director

Office: (757) 351-8036

Fax: (812) 245-6719

Ann.Padgett@resiteonline.com

Resite Online, ePremium unite for quick and easy renters insurance enrollment

NORFOLK, VA (April 1, 2010) – Resite Online, a division of Dominion Enterprises, has announced a strategic partnership with ePremium.

The two companies have developed and launched the software integration between Resite’s ResidentHubTM portal and ePremium’s renters insurance enrollment platform. The Resite portal provides apartment residents access to a variety of interactive services such as: online rent payment, instant maintenance request submission, and access to community news and event information. The partnership now allows ResidentHub portal users to quickly and easily enroll in an affordable, non-underwritten renter’s insurance policy in less than 2 minutes.

New and existing residents at apartment communities utilizing the Resite platform are pre-approved for enrollment in the ePremiumRENTERS insurance program at fixed premium rates. Acceptance into the ePremium program is guaranteed for ResidentHub users. This guaranteed acceptance along with the streamlined enrollment interface will help Resite property management clients increase resident renters’ insurance participation throughout their portfolios. Higher resident participation leads to increased protection for landlords from resident-caused property damage.

“Property owners understand the positive impact that high renters insurance participation can have on operating results” said Chad Scott, president of ePremium. “The traditional manual application process has always been an obstacle to new resident enrollment. We are confident that the availability of this integrated enrollment tool will help drive renters insurance participation throughout Resite partner communities.”

Additionally, ePremium’s IRIS software application offers detailed tracking and monitoring capabilities that provide property owners complete vision into their community’s renters insurance participation statistics and policy details. This solution will be available to Resite property management clients at no charge to help manage and enforce their renters insurance policies.

“We are excited to offer this new program to our clients and their residents, and continue to remain in the forefront of innovative solutions which help our partner management companies succeed in building strong resident relationships while optimizing their business operations,” says Laura Trussell, general manager of Resite Online. “Our new partnership is another building block in our continued commitment to supporting our clients’ businesses.”

About Resite OnlineTM

Resite Online, headquartered in Norfolk, Va., was formed in October 2007 by a merger of Resite Information Technology and ResidentSourceTM. Resite Online is the sister company to For Rent Media SolutionsTM, a division of Dominion Enterprises. Resite Online capitalizes on the 20+ years of For Rent multifamily industry expertise to provide property owners and managers with web-based acquisition and retention tools to help find, sign, manage, and retain residents. Resite Online’s easy-to-use, integrated products and services allow apartment owners and managers to focus on what matters most: high resident occupancy and retention. For more information on Resite Online, visit www.resiteonline.com.

About Dominion Enterprises

Dominion Enterprises is a leading marketing services company serving the automotive, enthusiast and commercial vehicle, real estate, apartment rental, and employment industries. The company’s businesses provide a comprehensive suite of technology-based marketing solutions including Internet advertising, lead generation, CRM, Web site design and hosting, and data management services. The company has more than 40 market-leading Web sites reaching more than 17.6 million unique visitors monthly, and more than 280 magazines with a weekly circulation of 2.4 million. Headquartered in Norfolk, Va., the company has 4,900 employees in more than 186 offices nationwide. For more information, visit www.dominionenterprises.com.

About ePremium Insurance

ePremium is a leading provider of integrated risk mitigation solutions for the multifamily housing industry. ePremium’s web-based software platform provides management companies with the tools they need to transfer risk away from property assets with the primary objective of improving an organization’s bottom line. ePremium will continue to drive development of strategic business solutions to streamline property management operations and reduce risk exposure for landlords. For more information, visit www.epremiuminsurance.com.

###