Leasing and Resident Services

PRODUCTS TO MAKE YOUR LIFE EASIER

Our goal has always been to look for ways to save your community staff time and to improve efficiency. With that goal in mind we offer a Chat & Text service and developed LeasingPath^SM and ResidentHub^SM. Adding Chat & Text to your website will allow you to respond to a prospect’s questions instantly. Our LeasingPath^SM is an online leasing application for your prospective renters, while ResidentHub^SM allows them to pay rent online securely once they become residents.

LeasingPath℠

Attract Potential Renters
Collect Application Fee Electronically
Go Paperless
Safe & Secure Experience

LeasingPath℠ is our proprietary online lease application wizard, ready to walk your prospective renters through the application process, beginning from the moment they first visit your website. Your applicants can even start and stop the process without losing their place, and we make their lives infinitely easier by helping them pay application fees and deposits online safely and securely. Going paperless can attract a greater number of prospective residents, as you have eliminated the hassle and time wasted with in-person applications.

The leasing agents and property managers can manage new leads within CommunityWare, our own proprietary CMS that allows easy viewing of all applications from the moment the prospective renter starts the application process.

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ResidentHub℠

Pay Rent Online From Anywhere
Post Community Messages
Maintenance Request
Safe & Secure Experience

ResidentHub℠ allows for your residents to pay their rent online with great ease and security, and it takes maintenance requests 24/7, allowing the residents to feel connected to the community staff. Add announcements to ResidentHub℠ message board to let your resident know about upcoming community events.

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Chat & Text

Boost prospect interactions
Increase qualified leads
Reduce hassle
Improve consumer experience

Add extra convenience for prospective renters (and even residents) when you offer Chat & Text. After all, not everyone likes calling businesses or filling out lead forms and waiting for responses. Instead, let them get their questions answered quickly and easily via text message, live chat, or Facebook Messenger – and get the help you need to respond instantly via our managed or co-managed services!

Resite’s partnership with Contact At Once!, a LivePerson Company, makes this easy. Integrate their messaging platform directly into your community website, then extend it to your Facebook, Google, and traditional ad presence! You’ll only need this one tool to manage digital conversations from all those places. Plus, Fair Housing-trained messaging experts can answer as many of those conversations on your behalf as you want, helping you provide an attentive experience and qualify more opportunities without bogging down your team.